Multi-Factor Authentication (MFA) is coming to Online Banking!
Beginning Tuesday April 14, 2026, you will be required to receive a text message or voice call to verify your identity prior to being able to log on to your online banking. This will add an additional level of security to your online transactions. Your security is very important to us, and it is our goal to help you keep your financial information safe.
This feature will require you to enter a six (6) digit code that is received either by text message or voice call. The first time you log in, you will be given the option to choose the phone number you wish to be contacted at and the method you’d like to receive the code. For each log in after that, the system will remember your selection.
Be aware that you may not be prompted to receive a code at every log in. If you log in from the same computer each time, you will only receive the prompt periodically. If you change computers, or log in locations, you will then be prompted to receive a MFA code.
What can you do to make the process smoother for you?
Prior to April 14, 2026, please log in to your online banking through the web browser. Go into “Settings” at the top right of the screen. Select “Profile” and then choose “Phone Number”. Please ensure that your phone numbers on file are correct. You may update or add additional phone numbers to ensure the voice call or text message is able to go to a number that is active for you. This process must be completed through a web browser—the option is not available through the mobile app.
If we do not have your current information on file, it will restrict you from logging in to your online banking. By updating this information prior to MFA being added, it will avoid any undue hassle for you!
Online Banking
Through Online Banking you can:
- View Balance
- View History
- View and Print Check Copies
- View and Print E-Statements
- Transfer Funds
- Make Loan Payments
- Sign Up for Free Bill Pay
Call or stop by the Credit Union and we will help you initiate your online banking and answer any questions.
Mobile Banking
The mobile app lets you access and manage your account with a touch of your finger! You can pay your bills, view your transactions, and transfer funds within your account and at any time with your mobile device!
App Requirements:
- The App is free to our members!
- Apple iPhone® with iOS 5.0 or above or AndroidTM 2.1 or above
- Enrolled in online banking
App Features:
- View your balance
- View your Transactions
- Transfer your funds
- Set up Payment Alerts
- Set up Balance Alerts
- Pay your bills and more!
Mobile Deposit
Are you using our mobile app and making mobile deposits? We want to help you use the app more effectively and efficiently. Ensure your mobile deposit goes through with these simple steps.
- Blue or black ballpoint or gel pens work the best. Please do not use a sharpie or marker.
- Sign your check on the first line.
- On the second line, write your account number.
- On the third line, include the text “for mobile deposit only” and check the box that says “CHECK HERE FOR MOBILE DEPOSIT.”
- Do not write below the allotted space
Remember: mobile deposits are held for three (3) business days.
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